Terms & Conditions

IMPORTANT! PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, DO NOT USE THIS SITE.
 

NC Normesh are trading here as cushions.co.uk, we are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at sales@cushions.co.uk or use:

Our Contact Details:
cushions.co.uk
cushionsonline
Unit 20, Minerva Road
Lune Industrial Estate
Lancaster
Lancashire
LA1 5QP

Telephone :+44 (0) 1524 846987

Proprietor Neville Clokey

VAT No  GB 813250859

All information on this website is Copyright of cushions online. No part of the site, including all text, graphics, photographs and other intellectual property, may be reproduced in any format without our prior permission in writing. Any links on this website to external websites are purely for the interest of our visitors. We can not be held responsible for any of the content on these linked sites.

Making a Purchase
To purchase any of the merchandise available from cushions.co.uk, browse our shop, and click on any items that you wish to buy and put them into the Shopping Cart using the Add to Cart button. After you have finished your selection, click the Checkout button, and you will be asked for a few details that we need to be able to satisfy the order. We accept credit card payment and Paypal. Please note, your payment will not be processed until your order is ready to be dispatched.

If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

Shipping and Handling
UK Shipping - we try to keep postage charges to an absolute minimum. Our current charges are £5.95 for all UK mainland destinations. However, if your order is £60 or over, there is no delivery charge.

If you are buying from a country outside the UK we will contact you to discuss delivery charges - please note that there will be additional charges involved other than the costs shown on the website for this.

Delivery Schedule
We aim to despatch orders within 7 days of your order being placed, providing all items are in stock. We do not send out packages on Saturdays or Sundays. Delivery times for shipments abroad are typically 7 - 12 days from receipt of the order. At all times we try to send your package to you as quickly as possible.

Tax Charges
For orders made from the UK or the European Union, 20% VAT is already included in the prices listed on the website.

Credit Card Security
Your credit card details are handled and processed via Shopify Payments on a secure server (SSL encryption is used), or Paypal.

CONSUMER CONTRACTS REGULATIONS 2013.

This legislation offers you the following cancellation rights when you buy online or by phone:   You are entitled to cancel your contract if you so wish, provided that you exercise your right no longer than 14 days after the day on which you receive the goods. You must inform us of your decision by a clear statement, including details of your name, address, details of your order, your phone number and email address. If you decide to cancel you should return the goods to us at your cost within 14 days of such cancellation and we will reimburse to you the amount in relation to goods to which cancellation rights apply. We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

 


Guarantee

Please see our returns policy for details of what to do if you are not 100% satisfied with your order.

We will be closed for the Easter holiday from Friday until Tuesday 19th April however you can still place orders on the website. All orders placed over the weekend will be shipped (stock permitting) on Tuesday.